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FAQ's

How much does the laundry cost?

The washing machines take 4 x $1 coins.  The dryers also take $1 coins.

Where is BIG4 Bungalow Park located?

We are in Burrill Lake on the NSW South Coast, just 5 km south of Ulladulla and 45 minutes north of Batemans Bay. We are approximately 3 hrs drive south of Sydney and 2.5 hours east of Canberra.

Are the Cabins Air Conditioned/ Heated?

All of our cabins have reverse cycle air conditioning.

Where are the closest shops?

We sell ice, soft drinks and ice creams and have Swap n’ Go gas.  There are corner stores the entrance to the Park, a news agency, Bean At Burrill Cafe', IGA and a hairdresser. We are approx 5 minutes drive to Ulladulla.  They have Coles, Aldi, Woollies, IGA, Harris Scarffe, Target and specialty shops.  There is the Dunn Lewis Centre, Funland Ulladulla and the Ulladulla Cinema.

How can I pay the balance of my booking?

Plenty of options - Call us and pay by Credit card over the phone (Mastercard or Visa only, sorry we do not accept Diners or Amex) You can send us a cheque made out to ‘BIG4 Bungalow Park on Burrill Lake’. You can pay by Electronic Funds Transfer (EFT) into our account.  Please see your confirmation letter for our bank account details or call us.  Please state your surname and reservation number in the reference. Please note that cheques and EFT need to be received more than 1 week prior to arrival. Balances are due 30 days prior to arrival for all bookings during the Christmas school holidays.  For off peak bookings, your balance can be paid on arrival. Payment plans can be arranged if you would like to pay a small amount every month for example. Balances for Christmas School Holidays, Easter and Public Holiday Long Weekend are payable in full by the 31 October.

Do you allow pets in the Park?

Dogs are welcome on application at the Manager’s discretion.  Please contact us directly on (02) 44551621 to discuss your pet and travel needs. Date Restrictions Apply. Dogs are not permitted on long weekends, school holidays and special events.Park Conditions for Pets: Dogs are welcome on selected sites, excluding school holidays, long weekends and special events. Dog owners must contact us directly on 02 44551621 or on reception@bungalow-park.com.au in advance of arrival to apply to have their dog accepted at the park.

 

Where is the closest boat ramp?

We have our own private boat ramp for guests use only.   A fishing license is required to fish in NSW if you are 18 years of age or older.  You may purchase one from most fishing stores and service stations.

Do you have BBQ facilities within the Park?

Yes we have 5 undercover BBQ areas with 9 BBQ plates, two on the lakefront and three situated amongst the cabins.

Do you have disabled facilites?

We have dedicated disabled bathroom facilities.These include a shower, bath and toilet with hand rails.  We also have two Bungalows equipped for those with Special Needs.

What is the parking policy?

The Park has a 1 car per booking policy, however all cabins are allocated with two car spaces.  Only 1 car space per ensuite and powered site. Your car needs to fit within the boundary of your powered or ensuite site at all times.   Please discuss your requirements with reception at time of booking. We have a security gate at the entrance of the park that restricts access to 1 car only.  This ensures the safety of all guests, as well as limiting car numbers to reduce traffic within the park.  Extra parking is available just outside the security gate on the park grounds.  All Boats are asked to please be parked on the designated boat parking area. 

Do you have Internet facilities within the Park?

Free Wifi is available to all guests staying in the Park. 

Where are the closest Restaurants?

The best Restaurants nearby are in Ulladulla (approx 5 minutes drive) and Milton (approx 15 minutes drive). All cuisines are available from Indian, Thai, Chinese, Japanese, Cafes, Seafood and Mexican.  The local clubs all offer great value meals and provide a courtesy bus service all year round.

Where is the closest beach?

Dolphin Point beach (unpatrolled) is approx I kilometer from the Park, only a short 5 minute walk under the New Burrill lake Brdige. Fantastic Estuary for swimming.  Mollymook beach is a 10 minute drive form the Park and is patrolled during School holidays and weekends. These beaches offer some of the coast’s best surfing. 

Can the kids ride bikes and scooters in the Park?

Kids can ride bikes and Scooters as long as they keep safe, wear their helmets at all times and obey our rules.   NO helmet NO ride. Please; NO SKATEBOARDS.

Public Transport?

Bus servcies link Ulladulla to Sydney, Nowra, Eden and Canberra. All of our local Clubs provide courtesy busses for visitors. Local busses operate from the front of our park. Check local time tables. Ask reception timetables.

Do the Cabins have TV’s and DVD players?

ALL our cabins have digital flat screen TV’s, DVD players and Foxtel with the exception of the Cottages which do not have Foxtel.

Do you allow open fires within the Park?

No, unfortunately open fires are not permitted in the Park.  This includes braziers etc.

How much are extra adults and kids?

All our standard rates listed are for 1-2 people.  Any additional guests are charged per night.  Children under 4 years stay free In cabins:  Extras $20 per person per night. On Sites:   Extras $15 per person per night.

What is the Cancellation Policy?

Bookings during the Christmas school holidays may be cancelled but all monies paid are NON refundable.  At other times of the year 30 days notice is required.  In the event of Cancellations with less than 30 days notice no refunds are available.

Do you have a Camp Kitchen. What does it include?

Our Camp Kitchen has a full size fridge, sinks, microwaves, hotplates and BBQ plate, toasters and a kettles.

What hire equipment do you have?

The Park's Receptionhire canoes, kayaks, pedal boats SUP boards - $22.00 per hour. We have an 8 Hole Mini Golf Course and hire Clubs,Balls and Score Card $10.00 per adult and $7.00 per child . BIG4 10% Dsiount applies to BIG4 Members. 

What is Check In and Check Out time?

Check in time is 2.00 pm.  Check out time is 10.00 am for all sites and accommodation. Remember that the Park Operates on NSW Day Light Saving Time.  Early arrivals and late checkouts may be available but you must check with reception on the day prior to your arrival.

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